Privacy Policy

Last Updated: January 12, 2026

This Privacy Policy describes how Tikanolveb ("we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use our platform, services, and website at tikanolveb.biz (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register for an account, enroll in a course, communicate with us, or otherwise interact with our Services. This may include:

Full name and contact details such as email address and phone number
Billing and payment information processed through secure third-party providers
Account credentials including username and encrypted password
Profile information such as educational background or preferences
Communications you send us, including support requests and feedback

1.2 Information Collected Automatically

When you use our Services, certain technical information is collected automatically, including:

Device identifiers, IP address, browser type, and operating system
Pages visited, features used, time spent, and navigation paths
Referring URLs and search terms that led you to our platform
Cookie identifiers and similar tracking technologies
Course progress, assessment results, and learning activity logs

1.3 Information from Third Parties

We may receive information about you from third-party sources such as authentication providers if you choose to sign in using a third-party account, payment processors confirming transaction status, and analytics partners providing aggregated usage insights.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to our Services
To deliver, personalize, and improve the learning experience
To process payments and fulfil subscription or enrollment requests
To communicate with you about your account, courses, and platform updates
To send you educational content, newsletters, or promotional materials where you have consented
To monitor platform performance, diagnose technical issues, and improve functionality
To detect, prevent, and respond to fraud, abuse, or security incidents
To comply with applicable legal obligations and enforce our terms

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to operate and improve our Services. These technologies help us remember your preferences, maintain your session, understand how users navigate our platform, and measure the effectiveness of our communications.

3.1 Types of Cookies We Use

Essential cookies: Required for the platform to function. These cannot be disabled without affecting core features.
Functional cookies: Remember your preferences such as language settings and display choices.
Analytics cookies: Help us understand how users interact with our platform so we can improve it.
Marketing cookies: Used to deliver relevant communications and measure campaign performance.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Services.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party vendors to perform functions on our behalf, including hosting, payment processing, email delivery, analytics, and customer support. These providers access only the information necessary to perform their services and are contractually required to protect it.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law, legal process, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful request.

4.4 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain security logs. When information is no longer required, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, secure infrastructure, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information subject to certain exceptions
Portability: Request that we provide your data in a structured, machine-readable format
Objection: Object to certain types of processing, including direct marketing
Restriction: Request that we limit the processing of your information in certain circumstances
Withdrawal of consent: Where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable requirements.

8. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links and Integrations

Our platform may contain links to third-party websites, resources, or integrated tools. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you through appropriate means such as email notification or a prominent notice on our platform. Your continued use of our Services after any changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us:

Company: Tikanolveb
Email: [email protected]
Phone: +1 (519) 851-8812
Address: 275 Wellington St E, Aurora, ON L4G 6J9, Canada
Website: tikanolveb.biz